Online payment requires strong authentication from 14 September 2019 onwards

The EU Payment Services Directive imposes new security regulations on online payments. Starting from 14 September 2019, customers must verify their identity in connection with online payments. This is referred to as strong customer authentication.

In practice this means that payments can no longer be made with the information on the card only, but online card payments require identification with online banking codes, for example.

The directive pertains to all payments within the EU, including online payments to the library. Previously merchants, i.e. the library, could choose whether to use strong authentication for card payments or not.

The Helmet library uses the Bambora Payform online payment service. You can read more about the PSD2 Payment Services Directive on the Bambora website (in Finnish).

Read also: FAQ – online payment